Order Processing Time Policy

Order Processing Time Policy

At DT Workshop & Creations, we strive to process and fulfill orders as quickly as possible while maintaining high-quality standards. Please review our processing times and policies below.

Standard Processing Times

• Pre-Made Items: Orders are typically processed within 1 business day (excluding weekends and holidays).

• Custom Apparel & Accessories: Processing time is 1-4 business days, as each item is made to order. Depending on the size of the order. 

• 3D Printed Toys: most items on the website are available to ship within 1 day. If out of stock it will take 1-4 business days before shipping. 

Special Design Fees

• If your order requires custom artwork, modifications, or extensive design work, a special design fee may apply.

• Fees are determined based on design complexity and will be communicated before work begins.

• Customers must approve custom designs before production starts. Delays in approval may extend processing times.

See policy on this fee. 

Rush Processing (If Available)

• If you need an order processed faster, we may offer a rush processing option for an additional fee. Please contact us before ordering to check availability.

Order Changes & Cancellations

• Orders can be canceled or modified within 24 hours of purchase if processing has not started.

• Once an order is in production, changes cannot be made.

Delays & Exceptions

• Processing times may be extended during peak seasons, sales, or high order volume periods.

• If there are unexpected delays, we will notify you via email as soon as possible.

• Custom artwork approvals (if applicable) may affect processing time. Orders with pending approvals will not move forward until confirmation is received.

Business Days & Holidays

• Our processing times are based on business days (Monday–Friday) and exclude weekends and holidays.

• Orders placed on weekends or holidays will be processed on the next business day.

For questions regarding processing times, custom designs, or rush orders, please contact us at dtworkshopandcreations@gmail.com.