3D Printed Toy Return Policy

3D Printed Toy Return Policy

At DT Workshop and Creations, we create high-quality 3D printed toys with care and precision. Due to the nature of 3D printing, all sales are final, but we do offer replacements under certain conditions.

Returns & Refunds

• No Returns or Refunds: We do not accept returns or offer refunds unless the toy is defective upon arrival.

• No Refunds for Breakage During Play: Our 3D printed toys are made from durable materials, but they are not indestructible. Normal wear and tear, accidental damage, or breakage during play are not covered under our return policy.

Replacements for Defective or Incorrect Items

We will replace an item if:

• It arrives damaged or broken due to shipping.

• You received the wrong item, size, or color from what was ordered.

To request a replacement:

1. Contact us at dtworkshopandcreations@gmail.com within 7 days of delivery, pickup or sold at any in person shows. 

2. Provide clear photos of the defect or incorrect item along with your order number.

3. If approved, we will send a replacement at no additional cost.

Order Cancellations & Changes

• Cancellations: Orders can be canceled within 24 hours if production has not started.

• Changes: Once an order is in production, modifications cannot be made.

Toy Care & Durability

• Our toys are not designed for rough play or excessive force.

• Exposure to high heat, water, or impact may cause damage.

• We recommend gentle handling for longevity.

Shipping Issues

Once an order has shipped, we are not responsible for lost, stolen, or delayed packages. Please contact the carrier for tracking and delivery concerns.

For any questions or concerns, reach out to us at dtworkshopandcreations@gmail.com